1. INTRODUCTION:
This Privacy Policy describes AST LLC’s (“Company”) commitment to responsibly collecting, using, storing, and protecting personal data in compliance with applicable Qatari laws, including Law No. 13 of 2016, "The Protection of Personal Data Privacy Law" ("PDPL").
The Company is dedicated to handling personal data in a transparent, secure, and lawful manner. We collect minimal personal data, specifically users' full names, email addresses, and company names through our website's contact form. This information is gathered solely to respond to user inquiries and ensure effective communication.
The Company implements industry-standard security and organizational measures to protect the integrity and confidentiality of personal data. Our data handling practices align with best practices and legal requirements, ensuring that data collection, processing, and storage respect user rights and meet the stringent requirements outlined in the PDPL.
This policy explains:
Our commitment to protecting personal data reflects the Company’s adherence to both Qatari regulations and global data protection standards, safeguarding users’ privacy and fostering trust.
2. DATA COLLECTION:
The Company collects and processes only the minimum personal data necessary to provide an effective and secure user experience on our website. Specifically, we collect the following types of information:
All data collection practices are conducted in compliance with applicable Qatari laws and with strict adherence to privacy and data security standards. This approach ensures that we collect only what is necessary, maintain data integrity, and limit data retention to the purposes outlined in this policy.
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are under 16, please do not use our website or provide any personal data.
3. PURPOSE OF DATA PROCESSING:
The Company processes personal data exclusively for legitimate business purposes in accordance with Qatari data protection laws. The primary purposes for collecting and processing data on our website are as follows:
Our data processing practices are designed to meet privacy standards and legal obligations, ensuring that all personal data is handled responsibly and in the best interests of our users. We do not use personal data for any purposes beyond those specified in this policy, unless consent is obtained or as otherwise required by law.
The Company will only send marketing communications after obtaining explicit consent from individuals, including a clear option to unsubscribe at any time.
4. DATA RETENTION:
The Company retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, in compliance with Qatar’s Law No. 13 of 2016 on the Protection of Personal Data Privacy (PDPL). Standard retention periods are as follows:
These retention periods align with Qatari data protection regulations, ensuring data is maintained only as long as necessary for its intended purpose and securely disposed of afterward.
5. DATA SHARING:
The Company is committed to safeguarding user data and only shares personal information under specific conditions that are consistent with Qatar’s data protection laws, including Law No. 13 of 2016 (PDPL). We do not sell or otherwise disclose personal data to third parties for unrelated purposes. Personal data may be shared under the following circumstances:
The Company ensures that any third party with whom we share personal data adheres to strict data protection standards and is contractually obligated to maintain data confidentiality and security. We take appropriate steps to safeguard personal data at every stage of sharing, in line with PDPL and best practices for data security.
6. USER RIGHTS:
In accordance with Qatar’s Law No. 13 of 2016 on the Protection of Personal Data Privacy (PDPL), the Company respects and upholds users' rights regarding their personal data. Users have the following rights:
To exercise these rights, users may contact the Company using the details provided in the "Contact" section of this Privacy Policy. The Company is committed to responding to such requests within the legally specified timeframes, ensuring full compliance with user rights as set forth by the PDPL.
7. USE OF COOKIES
The Company does not use cookies or similar tracking technologies on its website. We do not collect or store information about your preferences, visits, or activities through the use of cookies. All personal information we process is provided directly by you through forms on our website and is used solely for the purposes specified in this Privacy Policy.
If in the future we decide to use cookies to enhance the functionality of our website or to provide you with a more personalized experience, we will notify you in advance and update this Privacy Policy to reflect any changes. We will also ensure compliance with all applicable laws and regulations, including obtaining your consent if required.
8. ADDITIONAL TERMS FOR EUROPEAN UNION (EU) CITIZENS:
The Company recognizes the importance of protecting the personal data of European Union citizens and is committed to complying with the General Data Protection Regulation (GDPR). This section of our Privacy Policy provides additional information for EU users about how we process their personal data and outlines their rights under the GDPR.
Legal Basis for Processing Personal Data
We process your personal data on the following legal bases:
Your Rights Under the GDPR
As an EU citizen, you have the following rights regarding your personal data:
International Data Transfers
Since the Company is located outside the EU, your personal data may be transferred to a country that may not provide the same level of data protection. We ensure adequate protection by:
Withdrawal of Consent
If processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.
Contact Information for GDPR Inquiries
If you have questions or wish to exercise your GDPR rights, please contact us:
AST LLC
Address: Office No. 226-02, Floor No. 2
Regus Business Centre, No. 65
Doha, Qatar
Email: support@gem.team
Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to file a complaint with the supervisory authority in your EU member state.
9. SECURITY MEASURES:
The Company takes the protection of personal data seriously and implements a range of security measures to safeguard data from unauthorized access, disclosure, alteration, or destruction. In compliance with Qatar’s data protection laws, we employ the following measures to ensure the security and confidentiality of personal data:
These measures reflect our commitment to data security and are designed to align with industry best practices and applicable legal requirements. However, while we strive to implement and maintain secure systems, it is important to note that no security measures can provide absolute protection against all potential risks.
10. PRIVACY POLICY UPDATES
The Company reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other operational, legal, or regulatory reasons. Any updates, modifications, or changes to this Privacy Policy will be posted on our website, and the revised policy will become effective immediately upon its publication. Users are encouraged to review this Privacy Policy regularly to stay informed about how their personal data is protected and managed by the Company.
By continuing to use our website following the posting of any changes to this Privacy Policy, users acknowledge and agree to the updated terms. In the event of significant changes that materially impact how personal data is handled, the Company will take appropriate measures to ensure users are adequately informed. This may include providing advance notice through a prominent notice on the website, such as a banner or an email notification, where feasible, to give users the opportunity to review and understand the modifications.
The effective date of this Privacy Policy is November 04, 2024. Users are encouraged to check this date to confirm the currency of the information provided. If you have any questions or concerns regarding updates to this Privacy Policy, or if you wish to understand more about how we handle personal data, please reach out using the contact information provided in the "Contact Information" section of this Privacy Policy. The Company is committed to responding to all inquiries in a timely and comprehensive manner to uphold transparency and user trust.
11. CONTACT INFORMATION:
If you have any questions or concerns regarding this Privacy Policy, the processing of your personal data, or wish to exercise your data protection rights, please feel free to contact us. Our team is available to assist with any inquiries and ensure your rights under Qatar’s data protection laws are respected.
If you believe your data protection rights have been violated, you also have the right to file a complaint with Qatar’s regulatory authority responsible for data protection.
You may contact AST LLC at:
AST LLC
Office No. 226-02, Floor No. 2
Regus Business Centre, No. 65
Doha, Qatar
Email: support@gem.team
We are committed to responding promptly to all inquiries and requests related to personal data, typically within the legally specified timeframes.
LANGUAGE PRECEDENCE
This Privacy Policy is drafted in English and may be translated into other languages for user convenience. In the event of any discrepancies, inconsistencies, or conflicts between the English version and a translated version, the English version shall prevail and take precedence.
Users are encouraged to refer to the English version of this Privacy Policy for the most accurate and complete information. If you have any questions regarding the translation or interpretation of the Policy, please contact us using the details provided in the "Contact Information" section.