Secure Communications
in Clinics and Hospitals

We operate in accordance with strict security and data storage regulations, ensuring patient data is always protected. We help doctors, administrative staff, and labs communicate more effectively and securely.

Healthcare Data You Can Trust

Secure, compliant communication for medical teams — on-premise or in a certified cloud.

Compliance with Medical Data Regulations

All medical data is protected by end-to-end encryption and secure TLS 1.3 transmission. Gem Team supports on-premise and certified healthcare cloud deployments, ensuring full compliance with medical data regulations and minimizing data leak risks.

Gem Team: Solutions
for Modern Healthcare

Secure communication for every healthcare scenario.

Emergency Medical Services Coordination

Enable instant communication between dispatchers, ambulance crews, and emergency rooms. Use the Gem Team instead of standard phone calls to see a complete history of all calls and securely share photos and videos of a patient's condition. This speeds up decision-making on routing and helps save lives in emergency situations.

Collaboration Between Doctors and Departments

Conduct multi-disciplinary consultations (e.g., between a therapist, surgeon, and cardiologist) through secure video conferencing for healthcare. Organize secure channels for transferring patients to other hospitals and discuss complex cases without risking the leakage of confidential data.

Inventory and Equipment Management

Optimize communication between pharmacy services, logistics teams, and chief physicians. The Gem Team can be integrated with ERP systems, sending notifications about critical inventory levels. This allows for centralized coordination of procurement and distribution, reducing the risk of disruptions in the supply of medicines and materials.

Operational Crisis Management

Create dedicated Crisis Headquarters for coordinating actions during emergencies, disease outbreaks, or mass casualty incidents. Additional authentication ensures that only verified staff have access. This allows for centralized management of the situation, minimizing panic and chaos.

Training and Knowledge Sharing

Create thematic channels, and host secure webinars and video conferences. Broadcast surgeries for training students and colleagues, and record them to create educational materials. This helps disseminate advanced medical practices while maintaining confidentiality.

HR and Staff Management

Use the Gem team to securely transfer HR documents between the HR department and chief physicians. Share employee data, orders, and duty rosters with full access control; employees who leave the organization lose access immediately. This reliably protects the personal data of medical staff and simplifies document management.

Gem Team and National Platforms: A Two-Tier Communication System

Gem Team does not replace existing national platforms but rather complements them, creating a two-tier communication system. National messengers can be used for inter-agency and administrative interaction, for example, between the Ministry of Health, insurance funds, and regional departments, as well as for communicating with patients.

 

Gem Team provides a secure internal environment for hospitals, research institutes, and other medical institutions. It is perfectly suited for private correspondence and the exchange of confidential medical data between doctors. Together, they create a comprehensive ecosystem: an external level for broad interaction and an internal one for strictly confidential work.

Advantages for Healthcare

Compliance with stringent security standards and medical regulations
Guaranteed protection of patient-doctor confidentiality
Speed and convenience for medical staff (no time wasted on email or apps)
Centralized access control with comprehensive event auditing
Integration with SOC, SIEM, and DLP systems to prevent leaks and cyberattacks
Flexible emergency operation with autonomous communication channels

Emergency Alerts: "Code Blue". Workflow Scenario.

In the event of a patient's cardiac arrest, an instant response is vital. Traditional alert systems (phone, public address) often lead to delays and errors due to human factors or technical failures.

Gem Team is your single channel for all emergency situations. It transforms the "Code Blue" protocol, ensuring instant coordination of the resuscitation team.

Step 1

Event

A patient loses consciousness. A nurse presses the "Code Blue" call button.

Step 2

Instant Alert

Gem Team instantly creates a chat for all responsible specialists. Participants receive a loud alert on their devices.

Step 3

Rapid Coordination

The chat displays: "Room #17, Patient Doe, 56 years old, cardiac arrest. Defibrillator needed urgently!"

Step 4

Status Tracking

A doctor taps an "On My Way" button, and their status is immediately recorded in the system.

Step 5

Automatic Cleanup

After the incident is resolved, the chat is automatically deleted, and data is only saved in a secure log for subsequent auditing.

Advantages for the "Code Blue" Protocol

Instantaneous response – the entire team is notified in seconds.
Guaranteed Delivery. Priority notifications and calls ensure that no alert is missed.
Transparency. See who accepted the call and arrived at the location.
Security and privacy. Confidential patient data always remains protected and safe.
Automation – the system runs the process, removing human error.

Care Beyond Hospital Walls

Trusted telemedicine and secure video consultations for healthcare providers.

Telehealth and Telemedicine Solutions

Gem Team is a powerful tool for modern healthcare, enabling secure telehealth video conferencing and video conferencing in telemedicine. Doctors can connect with patients remotely for consultations, follow-ups, and diagnostic discussions, all while maintaining strict privacy standards. Our platform's video conferencing for telehealth features are designed to integrate seamlessly into a clinician's workflow, making remote care both effective and secure.

Make life-critical communications
more effective and secure with
the Gem Team