Gem Team for Airlines
Connect all flight teams in one secure space. Pilots, crew,
and ground staff can share updates instantly, access key contacts, and stay aligned during delays or emergencies.
Great service starts
with great communication
See how Gem Team can help your hospitality or tourism business.
Secure Operations
for Hospitality
& and Tourism
One platform to coordinate teams, protect guest data,
train staff, and keep service running smoothly.
A Single Space
for Your Entire Team
Bring employees from different departments together
in one application. Create group chats for hotel services, or set up channels to inform staff about new service standards
or special promotions.
Fast Coordination
and Instant Problem-Solving
A housekeeper can instantly report a room malfunction
to the hotel's chat. A front desk administrator can quickly contact the security service, housekeeping, or catering.
Corporate Contact
Database Integration
With access to the corporate address book, any employee can easily find a colleague,
see their position, and quickly connect with them via chat
or call.
Guest Data Security
All correspondence and files containing guest information
are protected with end-to-end encryption. Gem Team
is a secure messenger for tourism that prioritizes guest data protection.
On-the-Job
Staff Training
Conduct training sessions
and webinars for employees across all hotel branches
or travel agency offices using video conferences for up to 300 people. Record meetings
so new personnel can review the materials later.
Secure Communication
for Travel
& and Hospitality
One platform to coordinate staff,
partners, and operations
across airlines, hotels,
and tour services.
Gem Team
for Tour Operators
Plan trips and coordinate teams
in one place. Share routes, documents, and guest updates, connect with guides and partners, and keep every tour running smoothly.
Gem Team
for the Hotel Business
Coordinate hotel operations faster
with a unified workspace. Chat with departments, manage tasks, and connect contractors
and partners — all through one secure channel.
Gem Team Use Cases in Tourism
and Hospitality Gem Team Use Cases
in Tourism and Hospitality
Secure coordination for hotels, tour operators, and frontline teams — all in one workspace.
Case 1 Rapid Room Preparation
A front desk manager writes
in a group chat
to announce
that a room is ready.
The housekeeper confirms
receipt of the message,
and a maintenance engineer
notes the need to fix the TV.
This is a prime example of how
a travel industry messenger streamlines operations.
Case 2 Internal Meetings
Hotel managers hold a video conference to discuss the
upcoming season's occupancy, displaying
a presentation
on the screen and exchanging booking reports.
Case 3 Tourist Coordination
A travel agency manager
creates a private chat with colleagues to discuss
the details of a complex tour
for a VIP client, exchanging confidential information about
the itinerary and transfers.
Case 4 Emergency Situations
In case of an emergency, management can use
the urgent group notification
feature to instantly
inform all employees and coordinate
their actions.